Job Details

 Interested? Email Us Never Applied? Apply
IT Support - Tier I
Job ID:00004K14
Category:Information Technology
Location:CA Moorpark
Hours:40 Monday to Thursday 600am to 430pm
Pay:$22.00 $25.00
Great entry level IT opportunity in Moorpark CA
Job Description
Seeking a dependable and service-oriented IT Support Technician to provide day-to-day technical support to employees across our organization. This role is the first point of contact for ITrelated issues and plays a critical role in keeping our operations running smoothly. You will handle help desk requests, troubleshoot hardware and software issues, and escalate more complex problems to the IT Administrator. This is an excellent opportunity for someone early in their IT career who wants hands-on experience in a professional, fast-paced environment with room to grow. Diagnose and resolve hardware, software, and network-related issues in a timely and professional manner. Serve as the first point of contact for technical support requests, providing responsive help desk assistance to end users. Perform routine system updates, patch management, and proactive monitoring to ensure optimal system performance and reliability. Set up, configure, and deploy computers, printers, mobile devices, and required software applications. Ensure all equipment is properly installed, tested, and ready for end-user productivity. Manage user accounts, permissions, and access controls in alignment with company policies. Support the implementation and maintenance of security measures to protect systems, networks, and data. Assist in maintaining Windows desktop and server environments, as well as supporting core networking components to ensure stable connectivity and performance.
Skills Required
AATrade School. Windows operating systems desktop and server environments. Microsoft 365 and Active Directory. Exp with hardware troubleshooting and device configuration. Ability to create and maintain clear documentation for IT procedures.
Skills Preferred
Exp working in a manufacturing environment.Understanding of basic networking concepts TCPIP, DNS, DHCP Relevant certifications CompTIA A+, Microsoft, Cisco, Network+, etc.